Privacy Policy – Sharjah Youth

Privacy Policy – Sharjah Youth

Privacy Policy – Sharjah Youth

1. Introduction

SHARJAH YOUTH (“we”, “us”, or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the Sharjah Youth Mobile Application, Sharjah Youth Web Application, and Sharjah Youth website, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.


2. Information Collection and Use

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

2.1 Personal Data

Personally identifiable information such as your name, address, email address, telephone number, and demographic information such as age, gender, hometown, and interests that you voluntarily give us when you register with the Sharjah Youth Mobile Application, Sharjah Youth Web Application, or Sharjah Youth website, or when you choose to participate in various activities related to these platforms.

You are under no obligation to provide us with personal information of any kind; however, your refusal to do so may prevent you from using certain features of the Site and Sharjah Youth mobile application.

2.2 Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and pages viewed directly before and after accessing the Site.

If you are using our mobile application, this information may also include your device name and type, operating system, phone number, country, interactions with the application and other users via server log files, and any other information you choose to provide.

2.3 Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected via the Sharjah Youth Mobile Application, Sharjah Youth Web Application, and Sharjah Youth website to:

  • Increase the efficiency and operation of the Sharjah Youth platforms.
  • Monitor and analyse usage to improve your experience.
  • Notify you of updates to the Sharjah Youth platforms.
  • Request feedback and contact you regarding your use of the services.

2.4 Disclosure of Your Information

We may share information we have collected about you in certain situations. If we believe the release of information is necessary to respond to legal process, investigate potential violations of our policies, or protect rights, property, and safety, we may share your information as permitted or required by applicable law, rule, or regulation.


3. Cookies

We may use cookies and other tracking technologies on the Sharjah Youth Mobile Application, Sharjah Youth Web Application, and Sharjah Youth website to help customize the platforms and improve your experience.

When you access our services, your personal information is not collected through tracking technology alone. Most browsers accept cookies by default. You can remove or reject cookies; however, doing so may affect the availability and functionality of the Site.


4. Third-Party Websites

The Sharjah Youth platforms may contain links to third-party websites and applications, including advertisements and external services not affiliated with us. Once you leave our platforms, any information you provide to third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.

We are not responsible for the content or privacy practices of third parties or external services linked to or from our Site or mobile application.


5. Payment

We may use third-party services for payment processing. In such cases, your payment card details may be collected directly by the third party and governed by their own Privacy Policy and Terms & Conditions. We recommend reviewing their policies, as we do not control or take responsibility for how they use your personal information.


6. Security

We are committed to protecting the information you provide to us. We have implemented security policies, rules, and technical measures to protect personal data under our control in accordance with the laws of the Emirate of Sharjah and applicable federal laws of the United Arab Emirates.

These measures are designed to prevent unauthorized access, misuse, disclosure, modification, or unlawful destruction. However, no method of internet transmission or electronic storage is 100% secure, and absolute security cannot be guaranteed.

By using or registering with the Sharjah Youth platforms, you acknowledge that Sharjah Youth is not liable for any loss or damage arising from security breaches, circumvention of privacy settings, or interception of transmissions. Any transmission is at your own risk.

The safety of your information also depends on you. You are responsible for maintaining the confidentiality of any password used to access your account. Please do not share your password with anyone.


7. Children’s Privacy

These Services do not address anyone under the age of 7. We do not knowingly collect personally identifiable information from children under 7 years of age. If we discover that such information has been provided, we will immediately delete it from our servers.

If you are a parent or guardian and believe your child has provided personal information, please contact us so we can take appropriate action.


8. Options Regarding Your Information

You may review or change your account information or terminate your account at any time by:

  • Logging into your account settings and updating your information; or
  • Contacting us using the contact details below.

Upon request, we will deactivate or delete your account from active databases. Some information may be retained for fraud prevention, troubleshooting, investigations, enforcement of Terms of Use, or legal compliance.

If you no longer wish to receive communications from us, you may opt out by:

  • Setting your preferences during registration.
  • Updating your account settings; or
  • Contacting us directly.

If you wish to stop receiving communications from third parties, you must contact them directly.


9. Contact Us

If you have any questions or suggestions about this Privacy Policy, please contact us via email:

info@sy.shj.ae

Services provided by the entities of Her Highness Sheikha Jawaher bint Mohammed Al Qasimi